I've never had any problems with the staff or service. I find sometimes it is hard to get through, but they're always friendly and they go through everything they did to my car when I pick it up. I also appreciate that they call me during the day if there is extra works that needs to be done rather ...than just doing it and assuming that I want it done that day and then charging me when I go to pick it up.Show more
Leah M., Edmonton, Canada
17 Dec 2013
I have had 2 minis and have had them both serviced at MINI Edmonton, although I have no comments regarding the sales as I bought mine used, the service department has been exceptional. Although the work is pricey, which is to be expected from a German vehicle, I have never had any issues getting my ...car in for appointments or having issues unresolved. As well, the service reps and managers have always been very understanding of my student income, or lack there of, and have helped me manage the costs of repairs in any way they can. One of the service reps, Jonathan, has been especially good to me, keeping me updated with the condition of my car and the progress of the repairs, I have never experienced such awesome service. I will happily continue to service my vehicle at MINI Edmonton as long as I can. Great work guys!Show more
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